Silkroad Online Forums

Like Topic says,one of users of polish silkroad forum prepared something for me to paste it here:

Today on Alexander Server happened something unprecedented – haven’t seen anything like it since I started playing Silkroad Online few years ago. Game Master (GM) has appeared and he was actually talking with us – players – about the game. He answered our questions and listened to our suggestions. He said that we players can make a difference – we can make Joymax change the time of Fortress War and Roc the Monster Bird occurrence. All we have to do is send many e-mails with such suggestion to customer support. So far many players from Turkey did so but since they were all from one country Joymax ignored them. But if people from different countries will send such requests Joymax will change it. So I wrote something like this:

Hello
I'm one of Silkroad loyal players. I play this game for some time now, I seen it changing through out the years…. I would like to give you few suggestions, that would change the game in a way that I think will give players more pleasure from playing Silkroad:

1. I suggest changing Fortress War time – many people that play Silkroad are adults. And most of iSRO playears are from Europe, Middle East and South America. We can’t participate in Fortress War now, because of time change. We’re at work while it occurs. If you could change it from Thursday 6PM Silkroad Standard Time to lets say -> Sunday after 9PM Silkroad Standard Time - no matter what hour exactly as Sunday is a work-free day in most European and Middle East countries (9PM Silkroad Standard Time will be Sunday early afternoon in Europe and Middle East and Sunday morning in South America). After all, you don’t have a lot of players from Asia on iSRO, so it will not be a problem for them. And here – in Europe, Middle East and South America it would be very helpful.
2. I suggest changing Roc the Monster Bird appearing time – same reasons as for Fortress War time change. Many people that play Silkroad are adults. And most of iSRO playears are from Europe, Middle East and South America. We can’t try to kill Roc the Monster Bird now, because of time change. We’re at work while it occurs. And I think it’s the best event occurring in the game. For example, as far as I know no one on Alexander server has ever killed him. Reason is simple – very few players can try to do so, because most of us – players – are at work or school at that time… If you could change it from Wednesday 6PM Silkroad Standard Time to lets say -> Saturday after 9PM Silkroad Standard Time - no matter what hour exactly as Saturday is a work-free day in most European and Middle East countries (9PM Silkroad Standard Time will be Saturday early afternoon in Europe and Middle East and Saturday morning in South America). After all, you don’t have a lot of players from Asia on iSRO, so it will not be a problem for them. And here – in Europe, Middle East and South America it would be very helpful.

Your sincerely
……………

Of course instead of dots you must write your game characters nickname.

To send this request to Joymax you must login at Silkroad official site. Than, from the menu on the left side choose “Support” and „Contact support”. You will be redirected to Contact Support page. On that site, on the bottom there will be „Type Content” button – press it. Application form will open. On the top of the sheet there will be „Category” list – pick „Suggestion” from that list and new fields in application form will appear. As for „Address” field – I’m not sure – I wrote my e-mail address there (which by the way is shown above that field). I think they placed that field in case someone had changed his e-mail address since he registered his game account and modified it in account management yet. Next you have to choose server that you play at from the list. After that in „Character” field put your game characters nickname. Next in “Title” field you should put „Little suggestion about Fortress War and Roc the Monster Bird” or something like it. After that in “Content” just copy the request I wrote above. Finally click on “Register” button on the bottom of the application form. It will send an e-mail with your request and information page will show up.

Credits to _Feniks_ from silkroadonline.com.pl

a change of the FW time is a nice idea but i dunno if there gonna be enough ppl who write them emails to change sth.....if there are actually GMs who care about us then why dun they directly contact they headmasters of Joymax and change something...i mean thats what they are here for.

for me that new GMs are only mascots made to make player things that bans will come
but if there is a little chance to change game, why shouldn't we try?

Right, but then we should also try to spam them with Bug reports about the 100% Resistence caused by Holy Spell---

Tl;dr

well for me GM serves as a edium of communication between joymax and the players.

gl

Tl;dr

Any form of suggestions is most likely futile anyways, I wouldn't bother.

Would be better if they had mini fortress wars every two hours that were restricted to certain levels like ctf. The current FW setup is only for lvl 90+.

most ppl here quitted sro, so... there won't be much ppl or even care to send a bug report

Guild United on Oasis has already tried the same thing a couple of months (or maybe a year?) before, nothing changed. Good luck!

@up
thats the point, only few people tried same like Turks some time ago...
IF we want to have any chance to get changes there have to be a lot of emails...

Where can their replies to your letters be read?

Has already been tried before, it's not gonna work since the e-mail system is just automated :S

One thing that might work is inform _AWAKE_ on this forum about it, since he seems to be going to a meeting with Joymax employees to talk about possible game changes...

Dear Valued Customer,



Greetings from Joymax Customer Support Team!



We have received your email today regarding a suggestion to change the fortress war time and the Roc spawn time. We appreciate this suggestions and your enthusiasm, but we hope you understand that we may not be able to immediately change its schedule, as its current time setting caters to the global community. We are constantly finding ways and means to improve the game, so rest assured that we will be studying and considering your requests carefully.



You may monitor our official website for any developments or announcements related to this particular topic.

lets show them that global community want changes guys...
As far as i know many people from Poland tried to send it, it;s a chance, why don't we try?

here in north america ( irvine california ) the FW is at like 2 or 3 in the morning I forgot which one..since the FW came out I still have not been able to participate in one being that I have a job and get up early in the morning,

I finally get a chance to talk with a few developers im going to write this down and bring it up!

AWAKE try to do soething
As far as i read at silkroadonline.com.pl some people from Wenezuela (dunno if i'm writing it correctly) and Turkey have proposed to change time of those events in the saturday and sunday at 2pm in Turkey and then it would be morning in Americas time zone.

Anyway some of silkroadonline.com.pl user has got other reply:

Don't get too excited over that, that's exactly what I got 3 months ago.
Forget it.