Installing new client issue

Taharial · **Posted:** Thu Aug 27, 2009 8:56 am

Any suggestions? i tried many times but i get this ^^

asup · **Posted:** Thu Aug 27, 2009 10:31 am

the installer joymax uses was bugged since the start... i had that pb too... just restart the installer as often until it worx

Taharial · **Posted:** Thu Aug 27, 2009 11:08 am

I had np when i installed on my PC but on the laptop i get this, i'll try and try hope it will work, thanks. :banghead:

Taharial · **Posted:** Thu Aug 27, 2009 11:17 am

I tried 100 times :shock:

to open it and i get the same error :banghead:

Anyone got a better ideea please

supermando · **Joined:** Jun 2009 **Posts:** 183 **Location:**

ok first u should uninstall the previous sro version, then
1-Start > run > regedit
2-find this path > HKEY_LOCAL_MACHINE\SOFTWARE\Joymax and delete the folder
3-again find this path > HKEY_CURRENT_USER\Software\Joymax and delete the folder
4- try installing the new version, i hope it work fine

Taharial · **Posted:** Thu Aug 27, 2009 12:35 pm

I removed those and still get that error :banghead:

Sir_Edward · **Joined:** Mar 2009 **Posts:** 867 **Location:**

are you on vista? right click it and run as admin

Strwarrior · **Joined:** Oct 2008 **Posts:** 3799 **Location:** ....

Sir_Edward wrote:

are you on vista? right click it and run as admin

yes he is.. do it.

xKingpinx · **Joined:** Aug 2007 **Posts:** 2153 **Location:**

Also Restart your computer....that helped with mine

Taharial · **Posted:** Sat Aug 29, 2009 8:07 pm

Damn, with this update, i can't play the game anymore, i did all what you guys said... but FAIL :banghead:

Strwarrior · **Joined:** Oct 2008 **Posts:** 3799 **Location:** ....

Taharial wrote:

Damn, with this update, i can't play the game anymore, i did all what you guys said... but FAIL :banghead:

run as xp comp mode..
run as admin..
turn off ur fire wall
close ur anti virus..
if all didnt work.. turn off ur computer.. xd lol.. jk.
if all didnt work
http://www.kongregate.com/games/IcyLime/multitask
get 500+ in this game.. and it will work

Europe · **Joined:** May 2007 **Posts:** 202 **Location:**

Sir_Edward wrote:

are you on vista? right click it and run as admin

This.

Strwarrior · **Joined:** Oct 2008 **Posts:** 3799 **Location:** ....

Strwarrior wrote:

Sir_Edward wrote:

are you on vista? right click it and run as admin

yes he is.. do it.

Europe wrote:

Sir_Edward wrote:

are you on vista? right click it and run as admin

This.

Taharial wrote:

Damn, with this update, i can't play the game anymore, i did all what you guys said... but FAIL :banghead:

.... no offence :love:

, but read next time :wink:

Taharial · **Posted:** Sat Aug 29, 2009 10:40 pm

I read all, i runned as Administrator altough it's no connection between that and this error that i get " This is a client file that can be used after Legend 4,5 update. "

ultraphoenix · **Joined:** Oct 2008 **Posts:** 102 **Location:** at home

what i did at last update (had that problem too) was to connect just to official site with internet explorer (i'm sorry

) and then tried again, and WOOHO it worked.
(check firewall too)

( i couldnt understand any connection between offi site + game too, but what do expect when you hear "joymax" :roll:

Taharial · **Posted:** Sat Aug 29, 2009 10:56 pm

ultraphoenix wrote:

what i did at last update (had that problem too) was to connect just to official site with internet explorer (i'm sorry

) and then tried again, and WOOHO it worked.
(check firewall too)

( i couldnt understand any connection between offi site + game too, but what do expect when you hear "joymax" :roll:

Ok, i connected with Internet Explorer, turned firewall off(also turnet antivirus off), same error

Sir_Edward · **Joined:** Mar 2009 **Posts:** 867 **Location:**

try redownloading the update. it may be corrupt

reyboy7 · **Joined:** Nov 2008 **Posts:** 114 **Location:**

yeah, try to download new client with the exact version, u might downloaded the wrong one.

try to install ur download client from other PC, if it work on other computer, try install it on your own PC. if error exist, there's something wrong with ur computer.

Taharial · **Posted:** Sun Aug 30, 2009 8:11 am

First time I copyed the sro installer from my pc, same error, then i deleted it and downloaded from silkroad website, now i re-downloaded it and got the same error, what's wrong with my laptop? never had this problem since now :shock:

Strwarrior · **Joined:** Oct 2008 **Posts:** 3799 **Location:** ....

what did u do to fix it? (like, turning off fire wall) .. tell us xD

supermando · **Joined:** Jun 2009 **Posts:** 183 **Location:**

Strwarrior wrote:

what did u do to fix it? (like, turning off fire wall) .. tell us xD

he didnt say it got fixed

Strwarrior · **Joined:** Oct 2008 **Posts:** 3799 **Location:** ....

supermando wrote:

Strwarrior wrote:

what did u do to fix it? (like, turning off fire wall) .. tell us xD

he didnt say it got fixed

i know.. i mean.. what he tried :banghead:

~Edit: so i can say what left

supermando · **Joined:** Jun 2009 **Posts:** 183 **Location:**

Strwarrior wrote:

supermando wrote:

Strwarrior wrote:

what did u do to fix it? (like, turning off fire wall) .. tell us xD

he didnt say it got fixed

i know.. i mean.. what he tried :banghead:

~Edit: so i can say what left

eh,didnt get it at first sry
btw he tried all ways to fix this..now im thinking it might be a problem with his windows, dunno if he want to do this but try re-installing a clean version of win and see

Strwarrior · **Joined:** Oct 2008 **Posts:** 3799 **Location:** ....

when he get that error, it means that he cant connect to JM or something.. something is blocking it..

Taharial · **Posted:** Sun Aug 30, 2009 11:41 am

I also got a useless reply from Joymax

Greetings from Joymax Customer Support Team!

We have received your message regarding difficulties in installing the Silkroad client.

We are sorry for the inconvenience that you are experiencing. Please make sure that you are logged in as an administrator, and the clock and regional settings of your laptop are correct. If the problem persists, please do not hesitate to re-address this to us. Hopefully this helps.

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Installing new client issue

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