http://www.joymax.com/portalon the right theres a button "Forgot your ID or Password"
click on it
scroll down
type your ID
cilck 'OK!'
answer your secret question
enter email
go to your email
open up the message
copy the code and go to the link provided in the email
paste the code
type in new password
if the person validated your account to a new email, then you've lost your account.
You should've validated your account when you had it to your own email.