Quote:
http://members.cox.net/ddchen/troubleshoot.htm#inspectionc9 By DDCC
May be easier to read on the website posted above.
Windows Vista
Combination of factors.
1. Install DirectX 9.0C from Microsoft.
2. Right click on the Silkroad shortcut. Click on Properties, then go to the Compatibility tab. Make sure that Silkroad is set to run in Windows XP SP2 compatibility mode and that the box labeled "Run as administrator" is checked.
3. Update all your drivers.
4. Reboot.
5. Right click My Computer, then click on Properties. Go to Advanced, then Settings, then Data Execution Prevention. Ensure that Silkroad is an exception or that DEP is only turned on for essential Windows Programs and Services.
*To find the specific drivers needed for your system, go to the website of your motherboard manufacturer or the website of the OEM (Original Equipment Manufacturer: Dell, Compaq, Gateway, Lenovo, etc) and then find the "Downloads" section. Select your make/model/version, then you can find a list of driver that you need as well as a download link. You are not yet done however, as these drivers are probably out of date. Next, you need to take the name of driver (such as "SiS Accelerated AGP"), and google for the company name (Example: SiS). After finding the company website, you need to download the specific driver ("Accelerated AGP"). You will need to repeat this process for every single driver.
*In addition, many drivers will have specific installation steps and instructions. Ensure that you follow them.
How can I check whether my computer is secure and cannot be hacked?
Go to this page on grc.com, click proceed, then click "All Service Ports." The best result is every single box showing green. If any are blue, you're OK. You need to ensure, however, that none show up as red. If they do, you should install a firewall, activate XP's built-in firewall, or activate the firewall at your router or modem. How can I check whether my password is a good one?
Enter a password similar to your real password to this utility on Microsoft's website. Ensure that Javascript is enabled. How do I update my graphics card driver/find out what my graphics card is?
Confusion.
1. Go to Start, then click on Run. Type in dxdiag and hit enter.
2. Click on the Display tab. The name of your card will be under the section labeled "Device".
3. To update the driver, go to the website of the card manufacturer. (Example 1: NVIDIA MX/MX 400. Manufacturer is NVIDIA, thus
http://www.nvidia.com. Example 2: ATI Radeon 9000. Manufacturer is ATI (Note: Merged with AMD), thus ati.amd.com)
Message String Error:
Bad download.
Download it again. Make sure you're using Internet Explorer with no download managers or accelerators. Server Undergoing Inspection when Silkroad is online/Cannot access Silkroad website/........(9)/C9/"Silkroad.exe has encountered a problem and needs to be closed. We are sorry for the inconvenience.":
Internet connection to Silkroad blocked.
1. Use Notepad to navigate to C:\Windows\System32\drivers\etc and open the file labeled hosts.
2. Delete everything in the file (Ctrl+A, Delete). Replace it with:
127.0.0.1 localhost
121.128.133.26 gwgt1.joymax.co.kr
121.128.133.26 gwgt1.joymax.com
121.128.133.27 gwgt2.joymax.co.kr
121.128.133.27 gwgt2.joymax.com
64.152.34.142 joymaxnpro.nefficient.com
121.128.133.12 silkroadonline.net
3. Save it and reboot.
4. Ensure that Silkroad is allowed through all firewalls including software and hardware (allow port 15779 TCP).
Instructions below are for XP's built in firewall.
1. Click Start, then go to Run and type wscui.cpl. Hit OK. Click "Windows Firewall."
2. Go to the tab labeled Exceptions, and then click on Add Program.
3. Go to C:\Program Files\Silkroad, and add both silkroad.exe and sro_client.exe.
If this does not solve your problem after a reboot, return to the Exceptions tab, this time click Add Port, then add port 15779 TCP.
After that, right click on My Computer, then go to Properties. Go to Advanced, then Settings, then Data Execution Prevention. Ensure that Silkroad is an exception or that DEP is only turned on for essential Windows Programs and Services.
Finally, if none of the previous have solved your issue, reboot and tap F8 as the system is starting. Select "Safe Mode with Networking." Update Silkroad, then reboot back into normal Windows. Website is not loading correctly/Cannot register due to website design issues.
Internet browser is not rendering page properly.
1. Go to Microsoft Update and install any available patches, then reboot.
2. Use Internet Explorer to access the Silkroad Online website.
Cannot register because the website states that only five accounts can be made.
Someone else has already registered from your internet address.
Register at your public library, your workplace, or your school.
Alternatively, use a proxy. Sites include projectbypass.com, stupidcensorship.com, or volleyballwizard.com.
http://proxy.org/cgi_proxies.shtml offers a list of many more. You simply navigate to these websites, then in the box tell them to go to the Silkroad Online website. Note that many proxies are very slow, you will need to wait for them.
????? Error:
Driver issue(s).
1. Update all drivers including sound and graphics.
2. Update DirectX to 9.0c.
3. Download any updates from Microsoft Update.
4. Check to make sure that your Windows resolution setting matches your Silkroad in-game resolution settings.
*To find the specific drivers needed for your system, go to the website of your motherboard manufacturer or the website of the OEM (Original Equipment Manufacturer: Dell, Compaq, Gateway, Lenovo, etc) and then find the "Downloads" section. Select your make/model/version, then you can find a list of driver that you need as well as a download link. You are not yet done however, as these drivers are probably out of date. Next, you need to take the name of driver (such as "SiS Accelerated AGP"), and google for the company name (Example: SiS). After finding the company website, you need to download the specific driver ("Accelerated AGP"). You will need to repeat this process for every single driver.
*In addition, many drivers will have specific installation steps and instructions. Ensure that you follow them.
Random reboots:
System is configured to automatically reboot upon system failure.
1. Right click My Computer, then go to Properties.
2. Go to the Advanced tab, and under Startup and Recovery click Settings.
3. Uncheck Automatically Restart, then hit OK.
BlueScreen Of Death (BSOD):
Driver issues.
Update all drivers.
*To find the specific drivers needed for your system, go to the website of your motherboard manufacturer or the website of the OEM (Original Equipment Manufacturer: Dell, Compaq, Gateway, Lenovo, etc) and then find the "Downloads" section. Select your make/model/version, then you can find a list of driver that you need as well as a download link. You are not yet done however, as these drivers are probably out of date. Next, you need to take the name of driver (such as "SiS Accelerated AGP"), and google for the company name (Example: SiS). After finding the company website, you need to download the specific driver ("Accelerated AGP"). You will need to repeat this process for every single driver.
*In addition, many drivers will have specific installation steps and instructions. Ensure that you follow them. Game Hack Detected/Virus Detected in Silkroad:
GameGuard has detected a game hack or your antivirus program has detected a virus.
1. Close all running programs in the background. Ensure that you are not using any hacks including a modified client.
2. Reboot.
3. Update your antivirus program.
4. Scan your entire disk for viruses.
Microsoft Visual C++ Runtime Library Runtime Error!
Outdated C++ libraries and/or outdated drivers.
1. Download VC6RedistSetup_Enu.exe.
2. Agree to the license agreement, and extract the results to C:/.
3. Go to C:/, and run vcredist.exe.
4. Update all drivers including sound and graphics.
5. Also update DirectX to 9.0C and go to Microsoft Update.
*To find the specific drivers needed for your system, go to the website of your motherboard manufacturer or the website of the OEM (Original Equipment Manufacturer: Dell, Compaq, Gateway, Lenovo, etc) and then find the "Downloads" section. Select your make/model/version, then you can find a list of driver that you need as well as a download link. You are not yet done however, as these drivers are probably out of date. Next, you need to take the name of driver (such as "SiS Accelerated AGP"), and google for the company name (Example: SiS). After finding the company website, you need to download the specific driver ("Accelerated AGP"). You will need to repeat this process for every single driver.
*In addition, many drivers will have specific installation steps and instructions. Ensure that you follow them.
"Replacer.exe is corrupt":
Corrupt file
1. Go to C:\Program Files\Silkroad.
2. Rename replacer.exe to replacerbackup.exe
3. Replace replacer.exe with this.
"My computer has been slowing down, and I receive random popups." "Programs tell me that I need to buy their product because my computer has errors/invalid registry/spyware." "There are new icons from programs that I haven't installed in the system tray."
Your computer is infected with spyware/adware.
1. Download Hijackthis 1.99.1 from Merijn.
2. Extract HijackThis.exe to C:/Hijackthis.
3. Run HijackThis.exe, and click "Do a system scan and save a logfile."
4. When it's done, a notepad window will pop up. Copy everything.
5. Go to a reputable forum like castlecops.com and post the log in the section for HijackThis logs.
*Don't delete Hijackthis. It will be used later.
