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 Post subject: Lost My Charactres !?
PostPosted: Wed Mar 11, 2009 5:31 am 
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Whan I Logged In Iris Server on 10th March I saw very weird thing: Normaly I have 2 Characters on Irirs but now there weren't, same thing on Gaia. What has happened? Can I have them back? I really don't wan't to lose 6m gold, Level 36 Fire Blader with 3000 SP and SoM (+2) Blade and few other SoS items.

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Iris - Level 3x Wizard/Cleric
Gaia - Level 2x Bow/Cold/Lightning
Hera - level 3x Spear/Fire/Lightning (Nuker)


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 Post subject: Re: Lost My Charactres !?
PostPosted: Wed Mar 11, 2009 8:38 am 
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Wow, did you try to re-login and check again? Did you make sure you didn't confuse it with a second account? How long ago have you played? Was there a 7 day period between your last login and when you discovered this?

Hopefully it's just a second account mishap =x

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 Post subject: Re: Lost My Charactres !?
PostPosted: Wed Mar 11, 2009 10:11 am 
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Sacchin wrote:
Wow, did you try to re-login and check again? Did you make sure you didn't confuse it with a second account? How long ago have you played? Was there a 7 day period between your last login and when you discovered this?

Hopefully it's just a second account mishap =x


yes double check and make sure you are logging in on the rite account


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 Post subject: Re: Lost My Charactres !?
PostPosted: Wed Mar 11, 2009 4:55 pm 
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Ok I have Logged in to right account because I only have one account and no there were no 7 day period without playing SRO so that confuses me too, shouldn't there always be 7 day deleting time?

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Iris - Level 3x Wizard/Cleric
Gaia - Level 2x Bow/Cold/Lightning
Hera - level 3x Spear/Fire/Lightning (Nuker)


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 Post subject: Re: Lost My Charactres !?
PostPosted: Wed Mar 11, 2009 7:57 pm 
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Stupid question but, you sure it was Gaia you had these on and not a different server?

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 Post subject: Re: Lost My Charactres !?
PostPosted: Wed Mar 11, 2009 10:09 pm 
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Sometimes they take some time to appear on the log in screen. Make sure you're on the right server and account. They can't disapear like that in less than 7 days.


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 Post subject: Re: Lost My Charactres !?
PostPosted: Thu Mar 12, 2009 5:15 am 
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Ok now I checked Gaia, Iris, Neptune, Persia, all those servers I have played but there just simple are no any characters :( this is so confusing and they should appear to log in screen bacause they have always appeared there in 0,5-2 seconds. but it I have played at Gaia and not on Iris for 7 days. But they are gone from Gaia either

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Iris - Level 3x Wizard/Cleric
Gaia - Level 2x Bow/Cold/Lightning
Hera - level 3x Spear/Fire/Lightning (Nuker)


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 Post subject: Re: Lost My Charactres !?
PostPosted: Thu Mar 12, 2009 8:25 am 
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I'm afraid that only JM can help you out. Try to send a bug report.
If your login was hacked and the hacker wanted to delete your characters there is still the 7 days delay time running.

You're sure it's not on Titan? They did a roll back on that server.


Last edited by Taelys on Fri Mar 13, 2009 9:13 am, edited 1 time in total.

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 Post subject: Re: Lost My Charactres !?
PostPosted: Thu Mar 12, 2009 11:51 am 
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I will make a strange suggestion, but hey, this is silkroad.
Are you sure the game isn't crashing? Have you tried to make a new char in the account, in order to see if the game isn't just freezing everytime you go to the chars screen?
Or something else you can try is make a char on a new server, a server you never played on. lvl it to lvl 3-4 and try the other servers to see if the chars are there.

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