Uriko wrote:
I'm here to play not to do their job

reactions like that just makes me want to shut down isro
get freaking real you want to play a free game and still are way too lazy to even give them a hand?
please but please just freaking quit.
what can you do:
stop buying gold
handgrind
buy silk
report bugs with clear information
report bots with location time a big list each time not 1 each freaking 10minutes
if that all does not help be patient or just quit the game if you really are annoyed by their so called customer help, i would be glad if more of these guys just quit for the sake of the game.
about the gm helpers
this is a very risky thing it can be easily abused but i rather select as joymax some trustful guys that are clearly known in the community on each server to help with bot reports
those guys should collect video material and when they send it to joymax that joymax takes that as enough proof.