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sandsnip3r
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Post subject: You are not able to use payment options.  Posted: Thu Aug 19, 2010 3:57 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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Recently a friend had given me an account, so I changed the password, switched it to my email. I have logged in and out of a few accounts that same day. But here is what happens, no matter which account I am logged into, I go to purchase silk, and agree to the terms and move to the next page. Then on this page, the one with all of the payment options, after a set time, of about 5-10 seconds, it comes up with the message “You are not able to use payment options. Please contact customer support center.” Whether I click on anything or not, and no matter which payment option I click, this message comes up.
I have tried to use a different computer, different internet. Let a friend try getting on my accounts from his computer, different browsers, proxies, ALL OF THAT.
What do i do??!?!? :'(
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Sheckler
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Post subject: Re: You are not able to use payment options. Posted: Thu Aug 19, 2010 4:40 am |
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| Hi, I'm New Here |
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Joined: Aug 2010
Posts: 6
Location: Whispering eye
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Contact customer support center.
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Tia
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Post subject: Re: You are not able to use payment options. Posted: Thu Aug 19, 2010 7:24 am |
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| Active Member |
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Joined: Jun 2010
Posts: 859
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lol ye, just do what it tells you...
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 1:14 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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I have 3 times and EVERY time i get the same exact response. Quote: We received your message regarding error message “You are not able to use payment options. Please contact customer support center” We are sorry for inconvenience. You got this error message because of your abnormal access to the webpage. Please use only the payment option that is only available to your country that you can see to your payment webpage to avoid some errors.
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HuNt3rMx
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 1:20 am |
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| Regular Member |
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Joined: May 2007
Posts: 240
Location: Hotan Palace =)
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Uhm, what do you do? stop trying to give those fuckers your money, the game does not deserve anyone's money...er i mean, the company that runs the game does not deserve it, the game does deserve wasting your money on it, i really like silkroad online....
_________________
Ign: _Born2Nuk3_
lvl: 75
Server: Aege
Status: Active
More info: will farm at 110 -.-'
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kontroversy
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 1:25 am |
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Joined: Jul 2009
Posts: 223
Location: Alexandria
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Wont even let you do epin?
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 1:28 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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wont let me do any method....
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 1:32 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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no matter the account i log on either, and if i log on to any of the accounts i have tried at home, on another computer, it still wont work
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kontroversy
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 1:35 am |
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| Regular Member |
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Joined: Jul 2009
Posts: 223
Location: Alexandria
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So....contact customer support like it says. No one here can help you.
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 1:39 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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sandsnip3r wrote: I have 3 times and EVERY time i get the same exact response. Quote: We received your message regarding error message “You are not able to use payment options. Please contact customer support center” We are sorry for inconvenience. You got this error message because of your abnormal access to the webpage. Please use only the payment option that is only available to your country that you can see to your payment webpage to avoid some errors.
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kontroversy
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 1:48 am |
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Joined: Jul 2009
Posts: 223
Location: Alexandria
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 2:19 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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no, when i go to buy silk i get the error
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kontroversy
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 2:22 am |
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| Regular Member |
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Joined: Jul 2009
Posts: 223
Location: Alexandria
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CONTACT SUPPORT. Quote: “You are not able to use payment options. Please contact customer support center”
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 2:45 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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sandsnip3r wrote: I have 3 times and EVERY time i get the same exact response. Quote: We received your message regarding error message “You are not able to use payment options. Please contact customer support center” We are sorry for inconvenience. You got this error message because of your abnormal access to the webpage. Please use only the payment option that is only available to your country that you can see to your payment webpage to avoid some errors.
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kontroversy
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 3:04 am |
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| Regular Member |
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Joined: Jul 2009
Posts: 223
Location: Alexandria
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kontroversy wrote: Why would the support system pop up an error about payment options? When you go... here... http://www.joymax.com/support/support_f ... p?svc=silkYou get that error? sandsnip3r wrote: no, when i go to buy silk i get the error Why do you keep quoting yourself about the item mall error? You said you only get that error when trying to charge silk. For the love of god go to the support website and contact them.
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Fri Aug 20, 2010 3:30 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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OH MY Farking GOD YOU'RE A DUMB ASS. i am saying that i have contacted them 3 times. and every time they respond, i get the exact same reply.... Is it that hard to read?
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Sat Aug 28, 2010 4:03 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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wow, i waited a week, and still nothing....
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Tue Aug 31, 2010 4:37 pm |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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I know one person besides me got this problem, can any think of some possible solutions? I'm thinking that maybe this new month/renewal of silk charge history will help.
EDIT: Well, its a new month, and im still getting this error...
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Wed Sep 01, 2010 3:32 am |
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| Banned User |
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Joined: Jan 2007
Posts: 299
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QUADRUPLE POST!!!!!!
Guys, what do i do? im at a standstill, how else can i contact joymax? I get the same response every single time....
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TheSavage
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Post subject: Re: You are not able to use payment options. Posted: Mon Oct 11, 2010 1:49 pm |
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| Hi, I'm New Here |
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Joined: Oct 2010
Posts: 2
Location: Netherlands
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I got exactly the same error:S
I thought that it would be fixed automaticly but no..
when you find a solution please tell me;)
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sandsnip3r
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Post subject: Re: You are not able to use payment options. Posted: Mon Oct 11, 2010 4:23 pm |
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| Banned User |
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Joined: Jan 2007
Posts: 299
Location:
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What you need to do, is once the error appears, click ok, then instantly after, press stop(Esc) to stop loading the page. Then choose some payment option that you do not wish to use, click make payment, press Esc once again. Then go back and choose your payment method, click make payment, press Esc again. Choose the amount, click make payment, press Esc again. Then you should be at the page to verify, then click make payment once more. Then you should be good to go....
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Swindler
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Post subject: Re: You are not able to use payment options. Posted: Mon Oct 11, 2010 4:30 pm |
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| Forum God |
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Joined: Apr 2007
Posts: 11256
Location: Pimpas Paradise.
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Are you going through all that crap to buy silk for a shitty game? lol.
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TheSavage
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Post subject: Re: You are not able to use payment options. Posted: Mon Oct 11, 2010 5:57 pm |
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| Hi, I'm New Here |
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Joined: Oct 2010
Posts: 2
Location: Netherlands
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Hi that (esc) trick didn't work for me..
but I tried something myself and discovered a great trick:D
when you are at the page where you can select your payment options, select BEFORE the error comes "offline mode" of "work in offline mode" wathever.. and than make it online again..
Than it should work fine!!
tnx for replying anyway bacause otherwise I shoudn't have tried something else:D
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