***CHARGEBACK*** -$$$-

iSkate · **Joined:** Sep 2008 **Posts:** 159 **Location:** Home

what happens when you chargeback? i heard you dont get ur money back and the account doesnt get banned b/c new agreement? anyone know what happens? and if it does chargeback is it only temporary?

XMoshe · **Posted:** Thu Apr 16, 2009 12:26 am

100 year ban and if you don't get your money back and you don't loose your account, then it's not a chargeback? o.O

twistedorgy · **Joined:** Nov 2007 **Posts:** 344 **Location:**

I'm pretty sure joymax changed there ToS so that you can't chargeback or you don't get your money back, I have heard people on here saying that as well that they didn't get there money..

loveisintheair · **Joined:** Dec 2007 **Posts:** 352 **Location:**

iSkate wrote:

what happens when you chargeback? i heard you dont get ur money back and the account doesnt get banned b/c new agreement? anyone know what happens? and if it does chargeback is it only temporary?

That doesn't make any sense. Not surprising, because most people don't use the terminology correctly. A chargeback is the result of a dispute. You dispute a transaction, and if the CC rules in your favor, then a chargeback is performed. If you didn't get your money back, then no chargeback was performed. This in turn means that your dispute was unsuccessful. In this case, the merchant (Joymax in this case) never lost its money, and therefore your account cannot be banned.

Karras · **Joined:** Nov 2008 **Posts:** 659 **Location:**

Doesn't matter wat ToS said, they ain't gonna send a lawyer to your country to sue you over USD1000.

U can charge back, but u end up losing your account with a 100 years ban.
Then, u will get your money back after you escalated your claim.

NuclearSilo · **Posted:** Thu Apr 16, 2009 2:31 am

it's actually lame to charge back

aznronin · **Joined:** Jun 2008 **Posts:** 1393 **Location:**

I don't quite understand this,

So when you chargeback your money, you get you money back, but you lose your acc, gets banned?

iSkate · **Joined:** Sep 2008 **Posts:** 159 **Location:** Home

im not sure myself but i heard many stories.

one says that when you chargeback, u dont get ur money and ur account dont get banned..

another say when u cb u get money and acc banned

and one say you dont get money but u get banned.. im not sure what exactly happens

lopasas · **Joined:** Nov 2008 **Posts:** 733 **Location:**

iSkate wrote:

im not sure myself but i heard many stories.

one says that when you chargeback, u dont get ur money and ur account dont get banned..

another say when u cb u get money and acc banned

and one say you dont get money but u get banned.. im not sure what exactly happens

ill take the 4th one
u get banned for no reason, then chargeback, but u dont get ur money.

iGoddess · **Posted:** Thu Apr 16, 2009 6:36 am

NuclearSilo wrote:

it's actually lame to charge back

Its even lamer to even pay them in the first place -.- *regret regret regret regret regret regret*!

Karras · **Joined:** Nov 2008 **Posts:** 659 **Location:**

U get your money back as long as you escalate it to a claim.
And you do not get your account banned initially.
Your account is banned once you escalated it to a claim.

The process is like this

1) You charge back entering a reason, for example "JM SCAMMED ME"
2) Then, JM is given a period of time to defend/respond to that.
3) You escalate the charge back to a claim
4) You get your money back, if you use a CC, you will have a credit balance on your next month statement.

Now, If i remember correctly, you can only escalate your charge back to a claim after 7 days from your charge back date. You have to escalate it to a claim within 31 days or Paypal will take it that the matter has been resolved between you and JM. Thus, no monies will be refunded.

l3orn2Rise · **Joined:** Mar 2009 **Posts:** 5 **Location:**

For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

I chargeback'd an account i don't use anymore and when the investigation was over they sent me this

Quote:

Dear ***** *******,
We have concluded our investigation into your case:
Case ID: PP-673-503-378
Transaction Date: Feb 28, 2009
Transaction Amount: -$**.** USDSeller's
Email: paypro@silkroadonline.netSeller's
Name: Joymax Entertainment
Unfortunately, we were unable to resolve this claim in your favor because the item purchased was virtual or intangible. As a result, we have not taken any action against the seller at this time but we have noted your dissatisfaction in the seller's record for future reference. If you still have concerns about this transaction, we encourage you to continue to work directly with the seller for an amicable resolution. Thank you, CherylProtection Services Department Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal accountand click the Help link in the top right corner of any PayPal page.

----------------------------------------------------------------Copyright © 1999-2009 PayPal. All rights reserved. ---------------------------------------------------------------- PayPal Email ID PP644

so yea :\

Karras · **Joined:** Nov 2008 **Posts:** 659 **Location:**

l3orn2Rise wrote:

For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

so yea :\

x_X I see...
One more thing, they didn't give u your money back.
Did they ban your account?

l3orn2Rise · **Joined:** Mar 2009 **Posts:** 5 **Location:**

Karras wrote:

l3orn2Rise wrote:

For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

so yea :\

x_X I see...
One more thing, they didn't give u your money back.
Did they ban your account?

yes :\ they banned my account and i didn't got my money back.

MiKe 51-50 · **Joined:** Dec 2006 **Posts:** 1284 **Location:**

l3orn2Rise wrote:

For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

I chargeback'd an account i don't use anymore and when the investigation was over they sent me this

Quote:

so yea :\

You gota do the one that says unauthorized access.

l3orn2Rise · **Joined:** Mar 2009 **Posts:** 5 **Location:**

MiKe 51-50 wrote:

l3orn2Rise wrote:

For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

I chargeback'd an account i don't use anymore and when the investigation was over they sent me this

Quote:

so yea :\

You gota do the one that says unauthorized access.

uh no that has nothing to do with that lol i already chargeback'd other account way back befor this one with the same way and i did get my money back

.curve · **Posted:** Thu Apr 16, 2009 9:48 am

l3orn2Rise wrote:

uh no that has nothing to do with that lol i already chargeback'd other account way back befor this one with the same way and i did get my money back

Off Topic: Planet Eclipse logo? Win.

On Topic: I have been hearing a lot that unless you choose Unauthorized Access now, Joymax will refute it and you'll get wtfowned.

l3orn2Rise · **Joined:** Mar 2009 **Posts:** 5 **Location:**

.curve wrote:

l3orn2Rise wrote:

uh no that has nothing to do with that lol i already chargeback'd other account way back befor this one with the same way and i did get my money back

Off Topic: Planet Eclipse logo? Win.

Off Topic: Yep

i got myself a 07 ego pretty hawt

Lempi · **Joined:** Oct 2008 **Posts:** 3203 **Location:** England

To clear something up, speaking as somebody who did chargeback, this is exactly what happens:

Day 1: You file a dispute with Paypal and escolate that to a claim. Your account will be banned almost instantly after.
Day 2: Paypal will review your case and decide if you deserve a refund. This can take upto a month. Mine took a little over 2 weeks.
Day 16: You will recieve an email, like i did, like this:

Quote:

Dear XXX,

We have concluded our investigation into your case:

Case ID: PP-xxx-xxx-xx6
Transaction Date: 3 Mar 2009
Transaction Amount: -$50.00 USD
Seller's Email: paypro@silkroadonline.net
Seller's Name: Joymax Entertainment

Unfortunately, we were unable to resolve this claim in your favour because
the item purchased was virtual or intangible. As a result, we have not
taken any action against the seller at this time but we have noted your
dissatisfaction in the seller's record for future reference.

Day 17: Your account will be unbanned.

Snoopy · **Posted:** Thu Apr 16, 2009 10:35 am

Quote:

Dear XXXX,

We have concluded our investigation into your case and have decided in your
favour.

We were able to recover $50.00 USD, and this amount has been credited to
you. Please allow five business days for this adjustment to be posted.

If you are due any additional funds, we will make our best effort to
recover the balance from the seller.

If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.

lopasas · **Joined:** Nov 2008 **Posts:** 733 **Location:**

well whadda u know, i got unbanned
lmao

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