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 Post subject: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 5:27 am 
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As title said, one of my acc was banned due to chargeback.
I would like to get it unbanned.
Any1 has got their "charge backed" account unbanned b4?
If so, how?
Would appreciate if you could explain in detail steps.

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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 6:03 am 
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No, you cant.

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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 6:14 am 
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Blazedon wrote:
No, you cant.

Dont post BS like that.

You can. Repay the money. I am not exactly sure what to do etc
Use search, there should be more posts/topics about this.


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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 6:28 am 
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There has been people saying after the ONE time JM banned alot of player botters, they were unbanned shortly after because of too many people chargebacking.
Though I dont remember too well of what happened.

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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 6:29 am 
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u can find it in faq or q&a on the sro website. remember seeing it there.
and a guildmate got a char back that was banned for chargeback so yes u can

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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 6:51 am 
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Thanks for the replies.
I've checked the official site.

Quote:
A. We will ONLY cancel/lift an account block when we recieve notification directly from Paypal, Cyberpass,
and the various card companies that

1. Their investigation has been completed and that the transaction is authorized
2. The valid card/account holder has cancelled their chargeback claim


Meh, i'll just leave it as it is then.

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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 7:14 am 
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Yes it is possible, my account got yesterday unbanned from chargeback. What you have to do is: Close the disputes, and wait. If you don't get unbanned 7-10 days after you closed them. Contact Paypal and ask them to send an email to JM where they say that the disputes have been closed and they give JM the transaction ID's.
Hope it helped you.


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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 7:40 am 
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@VeniVidiVici
Too late for that... XD
Escalated the claim and PP has refunded me the money lol.

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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 12:53 pm 
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Phantasma wrote:
There has been people saying after the ONE time JM banned alot of player botters, they were unbanned shortly after because of too many people chargebacking.
Though I dont remember too well of what happened.

uve just remembered me something
yeah people got unbanned, and now, no serious bot punishments are done because Joymax is afraid to ban them, cuz they will do chargebacks for sure

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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 12:57 pm 
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email paypal and tell them you want to undo the charge back and tell them to send a email to joymax and to tell them that the issue has been resolved. once joymax checks that the issue has been fix they will unban your account within a few days

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 Post subject: Re: Anyway to unban a Charge backed account?
PostPosted: Tue Feb 03, 2009 6:03 pm 
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