Customer Support Expansion Notice

Extrme_G · **Joined:** Oct 2007 **Posts:** 748 **Location:**

Hello. This is Silkroad Online.

We have started E-mail service from Dec 23.

As we have informed our users before, in order to provide wide E-mail service,

E-mail Service will be provided to users who have character level 20 or higher from today.

When E-mail service stabilized and established, we are planning to provide this service to all users of Silkroad Online.

We will try our best to improve this E-mail service.

Thank you.

* If you do not know where to register the question, please click Here

Starrie · **Joined:** Feb 2008 **Posts:** 1170 **Location:**

Now it is for everyone with a char above lvl 20, not only for "premium" users (with silk history), as it was before.

Sacchin · **Joined:** Sep 2007 **Posts:** 2797

ofy1993 wrote:

It shows that they actually care at least a lil about the free players/

Or that's what they want you to think.

CeLL · **Posted:** Wed Jan 21, 2009 12:40 pm

ofy1993 wrote:

Starrie wrote:

Now it is for everyone with a char above lvl 20, not only for "premium" users (with silk history), as it was before.

:S won't last long once they get spammed.

But this is actually a good process. It shows that they actually care at least a lil about the free players/

this is why they changed the requirements to having a lvl 20 so people couldnt make a bunch of lvl 1's and spam.

Starrie · **Joined:** Feb 2008 **Posts:** 1170 **Location:**

ofy1993 wrote:

Starrie wrote:

Now it is for everyone with a char above lvl 20, not only for "premium" users (with silk history), as it was before.

:S won't last long once they get spammed.

But this is actually a good process. It shows that they actually care at least a lil about the free players/

In the notice at the sro launcher, it states where you can click if you had a question.
I just tried it, but the site wouldn't load already

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