Daily Q&A 11/8 Update (GM Impostors)
Date : 11/8/2006
inquiry : 2495
At this moment, we are not able to answer individually all the many questions that you, the users, may have however we are reading and considering, without exception, all of your opinions and questions.
In order to better fulfill this service need we will instead, post about every 1-3 days a Question and Answer notice.
This may be a small step but we hope it will be a great help and we hope that in the future you will be able to keenly feel the improvements in service planned.
***********************************11/8 Update
Q. I have been contacted by a GM outside the game but I am not sure if this person is really a GM. Can you help me?
A. GM's will NEVER initiate contact with you outside of the game. If you are contacted outside of the game by anyone with the name
gm-crayon@joymax.co.kr or anything similar it is not a GM but rather someone who is trying scam you or steal your account. If you are contacted by such an individual please immediately break contact and report the address listed or any other information to the bug report section under the Customer Service tab on the official website
http://www.silkroadonline.net.
Inside of the game, GM speech will always be pink and their GM title will be in brackets like this: [GM]